Returns Policy

Please inspect your purchase immediately upon receipt. If any damage has occurred please take photographs of both the product and packaging and email them to sales@the-carbon-king.com together with your information.

If for any reason you are unhappy with your purchase, we agree to refund you in full upon receipt of the returned item (in the same condition it was supplied in) or replace it within a period of 14 days by prior agreement. Postage costs may also be refunded once a case is reviewed.

Contact Details

Telephone: 01865 600 635 - 9am - 5pm Monday to Friday

E-mail: sales@the-carbon-king.com

Post: 16 Glenmore Business Park, Southmead Close, Westmead, Swindon, Wiltshire, SN5 7FP, United Kingdom