Shipping

All items will be shipped within 1 working day excluding Weekends, Bank Holidays and Annual Leave. Items being sent to the UK will be via Royal Mail Tracked 24hr service and International items are sent via Royal Mail International 'Signed For' or Fedex, depending on the Package Size and Value (however most items are sent via Fedex nowadays).

CUSTOM CHARGES

If you are purchasing from outside the UK, then you should expect VAT, Duty and Handling Charges by your Countries Customs Department. This may delay delivery if the Customs department are behind however by using Fedex in most cases this does help reduce any possible delays.

HOW LONG WILL IT TAKE TO RECEIVE MY ITEM?

Usually Royal Mail is very reliable and the item is delivered the next working day or a couple of days thereafter (UK only). However, this service can take up to 14 working days before the item can be considered as lost in the post, and a claim made should your item not arrive.

For International Postage please allow up to 28 working days before the item is considered lost, however most deliveries arrive within 1-2 weeks and a signature on delivery is always required. Most delays are Customs related and your help in quickly paying any Duty and VAT fees will speed up the process.

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