Shipping

All items will be shipped within 1 working day excluding Weekends and Bank Holidays via Royal Mail First Class, First Class 'Signed For' or International 'Signed For'. Any larger items will be sent via Parcelforce or Fedex.

CUSTOM CHARGES

If you are purchasing from outside the UK, then you should expect VAT, Duty and Handling Charges by your Countries Customs Department. This may delay delivery if the Customs department are behind however by using Fedex in most cases this does help reduce any possible delays.

HOW LONG WILL IT TAKE TO RECEIVE MY ITEM?

Usually Royal Mail is very reliable and the item is delivered the next working day or a couple of days thereafter (UK only). However, this service can take up to 14 working days before the item can be considered as lost in the post, and a claim made should your item not arrive.

For International Postage please allow up to 28 working days before the item is considered lost, most deliveries arrive within 2 weeks and a signature on delivery is always required.

We have to allow Royal Mail the opportunity to deliver the item during the above time frames before we can lodge any kind of complaint or investigation.

Please also note that the true cost of shipping is not just the price of a stamp, but also the cost has to accommodate transportation to the post office/packaging/staff etc.